Frequently asked questions
R-Star Tech combines top global talent with an intelligent platform to build world class custom software. Learn more by reading answers to frequently asked questions below.
What we do
What is RisingStar Technologies?
R-Star Tech is a full-service information technology development company offering innovative website development, mobile app & desktop development, digital marketing, developement teams for hire, we hosting, cloud software, venture incubation, bulk sms service, and software support and maintenance for businesses. Our elite engineers, designers and developers build enhanced custom software, apps, websites, ecommerce sites, enterprise systems and start-ups.
What types of projects do you do?
We build websites, portals, CMS ( Custom Manangement Systems), blogs; develop mobile applications and desktop softwares, handle digital marketing, web hosting and gerneral IT solutions
What are the core value propositions that you promise your clients?
Getting the ball rolling
How do I start a project or hire a development team?
That is very simple! Contact the admin either via email,call or live chat and discuss your budget. You will get feedback from us as soon as possible and kick off on the development process.
Can I meet with someone in person rather than submitting info online?
Certainly, you can visit any of our offices as shown in the contact page or schedule an appointment with us at your office.
How soonest can R-Star Tech commence development on my project?
As soon as you have paid an upfront payment of 75% of the agreed proposed project and met other terms and conditions.
How do I know my idea is protected once I submit it via the online application?
As a leading IT firm in Nigeria with bespoke cyber-security solutions, we protect our clients' information and data and will never expose it to the public.
Does R-Star Tech offer advisory services?
We do offer technical advisory services that can help boost the productivity of your business with a range of tools in digital marketing and general IT soltions .
How quickly can R-Star Tech develop my project?
This is usually subject to the nature of the proposed project to be developed, the technicality and the volume of work at hand.
Website development process
What is a Statement of Work?
Statement of work is a draft or detailed sketch you provide us before we commence your project that contains the content, framework, sketches, explanations of how you want us to develop your project.
When does my project start?
As soon as you make 75% upfront payment for the the development process.
What will i provide ?
You will provide us with the proposed website content to include logo , website images and texts ; all in soft copy
Do you develop school and bank portal?
Certainly! We develop portal for schools, hospitals, banks, corporate firm, ecommerce firms etc using modern easy to manage CMS softwares.
Do I need your assistance before i can manage my website
No, we will design your website such that anyone who has basic computer knowledge will be able to manage it. We will also provide manual on how you can manage it yourself and provide brief training for you to manage the website in cases of technicality
Bulk sms & phone no/email generation
What is the address of your bulk sms portal?
How is your pricing system?
You get 100% units of what you buy, a per is 2.5 units i.e. If you are paying N10,000, your account will be credited with 10,000 units and you will be able to send sms to a total of 4000 mobile numbers.
Do you sell phone numbers/email ids for promotion or gross advertisement?
Yes, we can help generate phone numbers for your advertisement. We generate phone numbers based on gender, age range, local governement, state, country, social class, occupation or some other specified class e.g, Manufacturer's association of Nigeria, a department / faculty of a tertiary institution etc
How much do you generate and sell a number/ email id?
A mobile no is sold for 0.85k while an email id sells for N1.5k although discount applies if you're making mass purchase.
How accurate and genuine are the phone numbers and email ids you geneate
Our phone numbers are accurate and genuine, we update our database every month.
Project support & maintenance
Do I have a warranty on my project?
You do, we offer a month free support and maintenance for project developed for you. After the free 1 month support , you could contact us to discuss the charges of maintenance and content management support we will offer.
Does maintenance cover new development or features?
No, maintenance is just to prevent threat, hack attempt and bugs from your website.
How much support do I need after the project is complete?
Little or no support as we would help simplify the management of the project.
Your price is way over my budget, what we do?
Talk to us and let's discuss your budget.